Get support
Our Help Desk handles user access, interfaces, and day-to-day questions for participating organizations. Email helpdesk@reliancehie.org or call 1-855-290-5443.
Submit a support request
Need help with access, an interface, or a day-to-day issue? Submit a request and our team will follow up.
A monday.com support request form will be embedded here.
Guides and downloads
User guides
Step-by-step guides for the Reliance Clinical Viewer, the Community Health Record, and the services you use.
Forms & downloads
Participant forms, request templates, and reference documents.
Training & webinars
Recorded sessions and the monthly Reliance Roundtable series.
Patient opt-out forms
For participants supporting patients who wish to opt out. Forms are available in English and Spanish; patients can also find them on the For Patients page.
- Opt-Out Form (English)PDF to be added
- Opt-Out Form (Spanish)PDF to be added
- Opt-Out Cancellation Form (English)PDF to be added
- Opt-Out Cancellation Form (Spanish)PDF to be added
Resources are being added. Check back soon, or contact the Help Desk for anything you need in the meantime.